Questions, answered.
Getting started, features, billing and account questions.
Getting started
What is Moithuti?
A learning platform built for Botswana's education system: AI tutoring, teaching tools and resources for students, teachers and schools, following the BGCSE and IGCSE syllabuses.
How do I create an account?
Click “Start free” on the homepage, choose whether you're a student, teacher or parent, and fill in your details. Verify your email and phone number to finish.
Is Moithuti free to use?
The free plan covers Thuto AI and the core resources. Pro adds unlimited AI, study planning and messaging: P100 a month for students, P120 a month for teachers.
For students
What grades does Moithuti support?
Grade 1 through Form 5, primary and secondary, with content following the BGCSE and IGCSE curricula.
How does Thuto AI help me learn?
Thuto explains concepts, answers questions and sets practice, working through the reasoning rather than handing over the answer. It pitches itself at your grade level and adjusts as you go.
Can I access materials offline?
Not yet. Offline downloads are coming with the mobile apps. For now, Moithuti runs in any browser.
How do I join a class?
Your teacher gives you a class code or an invite link. Enter the code or open the link and you are in.
For teachers
How do I create a class?
From your dashboard, click “Create class”, add your subjects, and share the generated code with your students. One account can run as many classes as you need.
Can I upload my own materials?
Upload documents, slides, videos and resources, organised by class and subject.
How does grading work?
Quizzes and assignments can be auto-graded, or you can mark them yourself and leave feedback. Grades record automatically and are visible to students and guardians.
Can I track individual progress?
Per-student analytics cover quiz performance, completion, participation and the topics where they need extra support.
Technical & account
What devices can I use?
Any device with a web browser: computer, laptop, tablet or phone. Dedicated iOS and Android apps are on the way.
How do I reset my password?
Click “Forgot password” on the login page and enter your email. We send a secure code to reset it.
Is my data secure?
Data is encrypted in transit and at rest, we follow international data-protection standards, and we never sell personal information.
How do I delete my account?
Account Settings → Security & Privacy → Delete account. It is permanent and removes all your data.
Billing & subscriptions
How much does Moithuti cost?
Pro is P100 a month for students and P120 a month for teachers. Schools are priced per institution, so get in touch for a quote.
What payment methods do you accept?
Cards and mobile money (Orange Money, MyZaka). Schools can also pay by invoice.
Can I cancel anytime?
Cancel from your account settings whenever you like. You keep access until the end of the billing period you have paid for.
Do you offer refunds?
New subscriptions carry a 14-day money-back guarantee. Contact us inside that window and we refund in full.
Still have questions?
If yours is not here, send it to us directly and we will answer it.
Contact support